Hello Zero Labs

We are building ZeroFlow to make operational knowledge flow like code. This is our first note on why now and why us.

Why now

• The cost of reliable AI systems is rising.
• Teams are shipping more agents across more surfaces.
• Failure modes compound without shared operational context.

What we are building

ZeroFlow is the control plane for AI operations: a shared map of systems, policies, and runbooks that stays in sync with reality.

The first capabilities

• Live system maps that stay updated from telemetry.
• Playbooks tied to incidents, not folders.
• Reviewable changes with owners, history, and approvals.

How we think about reliability

1. Make the system legible.
2. Make the response repeatable.
3. Make improvements measurable.

What comes next

Over the next few weeks we will share product previews, early design decisions, and field lessons from pilot customers.

Thanks for reading and welcome to Zero Labs.